Case AClient confidential
A leading private-sector bank
- Challenge
- Repetitive server operations — provisioning, patching and compliance — ran by hand across a large estate, with slow turnaround and inconsistent results.
- Solution
- Implemented BMC Server Automation job orchestration and designed TrueSight Orchestrator workflows chaining provisioning, patching and compliance validation end-to-end, including incident-triggered self-healing.
- Architecture
- Orchestrator grid with configuration-distribution and activity peers; reusable, parameterised workflows using HTTP, REST, CLI, database and web-service adapters; RSCD role mapping and ACLs.
- Outcome
- Operations became repeatable and auditable. Workflows are idempotent and safe to re-run, with centralised logging, retries and fallback paths.
- Technology
- BMC Server Automation · TrueSight Orchestration · NSH · REST
